CIA Surpass Industry Standards for Employee Screening

As NSI Gold medal holders, CIA’s employee security screening procedure must conform to the BS7858 Standard.  But we go further.  All CIA’s employees are Criminal Record Bureau (CRB) checked as well, and a number of our engineers have Enhanced CRB clearance to work in highly sensitive areas, such as military establishments and council premises.

You Can Trust Our Staff

All our staff carry identity cards.  Our ID cards are produced on a professional security card making machine, bear a watermark and look like credit cards (they are not laminated).

If you are in ANY doubt or just for peace of mind, feel free to contact us on 02394 387808 option 3 to verify any of our engineers.

Bogus Callers – Good Doorstep Security

Don’t forget that there are opportunists everywhere.  Not all burglars break into properties; some will try to trick or con their way in.

They are known as bogus callers and will pretend to be on official business from respectable concerns such as the utility companies – gas, electricity and water – or your local council.

A con like this relies on appearing plausible, and although it is human nature to sometimes feel awkward about questioning someone’s credibility, don’t be intimidated – a bona fide caller will be happy to show proof.

Make sure you are happy that they are who they claim to be by following these simple steps:

  • Always ask callers for proof of their identity. Genuine tradesmen should carry an identification card showing their photograph.
  • Check the ID carefully. If you are unsure, telephone the company the caller claims to represent.
  • Utility companies now offer a password identification system. Any caller from one of these companies should be able to give a pre-arranged password as additional proof of identity.
  • Beware of callers who attempt to distract you by claiming that they have seen something which encourages you to leave your house – they may even have an accomplice causing this distraction.
  • If you doubt the identity of a caller, don’t let them in. Ask them to come back later and arrange for a friend, relative or neighbour to be there on their return.
  • Treat all strangers with caution. If you are still worried, dial 999 immediately and ask for the Police.

Christie Intruder Alarms welcome and encourage people to challenge us.

Back to about us

  • Mr S R xxxxxx

    Absolutely perfect all the way through and Paul is brilliant as a service engineer. Many years of continued support is testament to the good service you provide. Thanks

  • Alan Sharman Hindhead, Surrey

    The transition of ownership of the company was seamless for customers with commitments and prices maintained.

  • Mr-P-Lxxxx-Guildford

    Work carried out as requested and staff incredibly helpful as always.

  • Mr *** Petersfield

    Very neat and tidy installation.  Very considerate with young family.  Professional and efficient service throughout the whole process.

  • Chris Holliday Guildford, Surrey

    Your technician was exceptionally pleasant and helpful – a credit to your company

  • Mr R Cecil Waterlooville, Hampshire

    Appointment change was easy – Engineer was very helpful – Good Service

  • Miss T Hxxxxx Churt, Surrey

    Designer was quite thorough with information and very prompt quote. Engineer is excellent and we will gladly have him back here for maintenance or future issue.

  • Ms J Sxxxx Portchester, Hampshire

    Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.

  • Mr A Dxxxxxx Chichester, West Sussex

    The same technician has serviced our system several times.  He knows us and he knows the system.  Always helpful, friendly, cheerful and professional.

  • Roger Harvey Berkshire

    Customer service has always been good and a great deal of time and effort was put into sorting out the issues we had with the system when it was first installed.  We always found CIA to be a very reliable company and a company we would be more than happy to recommend.