Polite attitude of your technician, minimum disruption.
All people I encountered were a credit to CIA.
When I need help it is available (with a smile, inferred by the telephone conversation!)
We always receive excellent service from CIA. We appreciated the text ‘reminder’ about the service appointment.
When I ring I speak to a real person who takes time to find my details and so can speak to me as an individual. This personal contact is invaluable.
Technician was excellent, took care of my property, hoovered as he went along and took the time to channel the wiring properly and back filled as required – Absolutely first class service. I was hesitant to use CIA but friends recommended them and I am very pleased that I followed up on their advice.
Engineer arrived on time and was very friendly, willing to take on board our comments regarding box location from the moment he arrived – He went through the system and demonstrated it several times. He was thorough in his testing. He took extra care to hide the cabling, swept up and even offered to vacuum!
We have used the security system for the last 17 years on a daily basis without one false alarm, very impressive…
One employee was the one who liaised with me every time I rang, rather than being passed from pillar to post.
Attentive and responsive. Got back to me with a quote in the time he said he would.