Dr xxxxx Hampshire
Your staff are always pleasant, helpful and informative. It is also nice to have the same person every time to do the service.
Your staff are always pleasant, helpful and informative. It is also nice to have the same person every time to do the service.
Good service, friendly staff.
Quick response and very polite.
Polite attitude of your technician, minimum disruption.
Pleasant engineer who provided an efficient service.
Appointment change was easy – Engineer was very helpful – Good Service
All CIA staff seem to be friendly and keen to provide a good service.
The same technician has serviced our system several times. He knows us and he knows the system. Always helpful, friendly, cheerful and professional.
The technician was helpful and explained what he was doing, making me feel at ease about the service visit and even showed me new features that we can use.
We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.
They were prompt in arriving. They were able to overcome a small problem with little fuss, and seemed technically very capable.
The technician was helpful and explained what he was doing, making me feel at ease about the service visit and even showed me new features that we can use.
Local company with a good reputation and we have been very impressed so far – thank you.
The engineers were excellent, hard-working, efficient and pleasant, and did a great job. They explained everything thoroughly. They were tidy and left the house as they found it.
Customer service has always been good and a great deal of time and effort was put into sorting out the issues we had with the system when it was first installed. We always found CIA to be a very reliable company and a company we would be more than happy to recommend.
…a perfect example of first class customer service. Gareth & Chris went the extra mile to install the system as we wanted it – not as might have been easiest, and were always polite and considerate… As always, it’s the people that matter – very pleased.
CIA are easy to contact and their staff are helpful.
We always receive excellent service from CIA. We appreciated the text ‘reminder’ about the service appointment.
Whilst considering a security system installation, we noticed alot of properties in the area that had CIA alarm boxes installed and when we asked some local people about them, we discovered that CIA was a local well established company that had a good reputation. We’re pleased that we chose CIA as they have proven this […]
Engineer arrived on time and was very friendly, willing to take on board our comments regarding box location from the moment he arrived – He went through the system and demonstrated it several times. He was thorough in his testing. He took extra care to hide the cabling, swept up and even offered to vacuum!