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Customer service has always been good and a great deal of time and effort was put into sorting out the issues we had with the system when it was first installed. We always found CIA to be a very reliable company and a company we would be more than happy to recommend.
They were prompt in arriving. They were able to overcome a small problem with little fuss, and seemed technically very capable.
Engineer was polite, well groomed and very helpful. Even my husband who is partially sighted understood how to use the system. The engineer even used the vacuum cleaner.
We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.
Very happy with the work. Engineer is a credit to your company. My son is also looking to have an alarm fitted, and would like him to do that as well.
The CIA technician was extremely courteous and knowledgeable, answering all my questions well.
Your staff are always pleasant, helpful and informative. It is also nice to have the same person every time to do the service.
The engineer is always polite and cheerful and takes care inside my house. It is lovely to see the same engineer year after year.
Designer was quite thorough with information and very prompt quote. Engineer is excellent and we will gladly have him back here for maintenance or future issue.
Recommended by a family member so have not had anyone else to quote. Hard reputation to follow!