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…a perfect example of first class customer service. Gareth & Chris went the extra mile to install the system as we wanted it – not as might have been easiest, and were always polite and considerate… As always, it’s the people that matter – very pleased.
The service we receive is excellent and always has been.
Asked questions and checked we were happy – nothing too much trouble…and all with a positive approach and a smile!
Engineer arrived on time and was very friendly, willing to take on board our comments regarding box location from the moment he arrived – He went through the system and demonstrated it several times. He was thorough in his testing. He took extra care to hide the cabling, swept up and even offered to vacuum!
Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.
Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!
When I need help it is available (with a smile, inferred by the telephone conversation!)
Always helpful, always proficient, efficient and effective.
Your staff are always pleasant, helpful and informative. It is also nice to have the same person every time to do the service.
Appointment change was easy – Engineer was very helpful – Good Service