Galaxy User Guide Videos

We made these Honeywell Galaxy intruder alarm system user guide videos for customers and none-customers alike.  They’re extremely easy to follow and cover most of the functionality you’re likely to need with your system.

How to set and unset with a code

This is the simplest video in the CIA Galaxy user guide video series showing quite simply how to set and unset a Galaxy intruder alarm system with a code.

How to set and unset with a proximity tag

This video shows how to set and unset a Galaxy intruder alarm system with a proximity key tag. A proximity key tag is a small inexpensive device that can programmed to replace the need to enter a PIN to turn set or unset a Galaxy alarm system. Each user can have a tag unique to their usercode. Tags can easily be added by a user with the systems master code.


How to omit a zone

This video shows you how to temporarily omit a zone (or several zones) when setting a Galaxy intruder alarm system – meaning: the device(s) will become inactive and will not cause an alarm condition if triggered, ONLY for the duration of this set. NB: Next time the alarm is set, the user will have to repeat this process if wishing to omit the zone again.

How to add a usercode / change an alarm code

This video shows the steps involved in adding a usercode to your system. It’s well worth introducing a new code for each person who uses the system (and adding a name for the user – we’ve a video to help you do this too). This way different users can choose a unique PIN that they find easy to remember.


Click to read transcript

How to add a name to a usercode

This video shows the steps involved in adding a name to a usercode. By adding a name to a usercode for each person who uses the system, checking the log of the systems activity becomes more meaningful and there can be no discrepancies regarding accidental activations, etc.


Click to read transcript

How to add a tag to a usercode

This video will demonstrate how to add a proximity key tag to a usercode on a Galaxy G3, Galaxy Flex or Galaxy Dimensions control panel. NB: The Galaxy Classic (models 8/18/60/128/500/504/512) and the G2 panels operation is the same but the wording in the menus is slightly different.


Click to read transcript

How to view the events log

This video shows how to scroll through the systems events log and what it can tell you.


How to re-programme time and date

Due to leap years, or over an extended period of time, a Galaxy system’s time or date may be displaying incorrectly. This video shows how to change your systems time or date.


  • Mr Lockton – Rowlands Castle, Hampshire

    Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.

  • Mr R Clist Liss, Hampshire

    They were prompt in arriving.  They were able to overcome a small problem with little fuss, and seemed technically very capable.

  • Mr Evans Denmead, Hampshire

    Technician was excellent, took care of my property, hoovered as he went along and took the time to channel the wiring properly and back filled as required – Absolutely first class service.  I was hesitant to use CIA but friends recommended them and I am very pleased that I followed up on their advice.

  • Mr A Sharp Reading, Berkshire

    Pleasant engineer who provided an efficient service.

  • Alan & Gwen Waters Fareham, Hampshire

    Always helpful with a swift service – would happily recommend to anyone interested in alarms.

  • Mrs T Kxxxx Fareham, Hampshire

    Your staff are always pleasant, helpful and informative.  It is also nice not having a different person every time we have a service.

  • Mr E A**** – Southampton, Hampshire

    …a perfect example of first class customer service. Gareth & Chris went the extra mile to install the system as we wanted it – not as might have been easiest, and were always polite and considerate… As always, it’s the people that matter – very pleased.

  • Mr M Cxxx Portsmouth, Hampshire

    Quick response and very polite.

  • Ms J Sxxxx Portchester, Hampshire

    Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.

  • Mrs J Gxxxx Southampton, Hampshire

    Technician and office always pleasant.