Galaxy User Guide Videos

We made these Honeywell Galaxy intruder alarm system user guide videos for customers and none-customers alike.  They’re extremely easy to follow and cover most of the functionality you’re likely to need with your system.

How to set and unset with a code

This is the simplest video in the CIA Galaxy user guide video series showing quite simply how to set and unset a Galaxy intruder alarm system with a code.


How to set and unset with a proximity tag

This video shows how to set and unset a Galaxy intruder alarm system with a proximity key tag. A proximity key tag is a small inexpensive device that can programmed to replace the need to enter a PIN to turn set or unset a Galaxy alarm system. Each user can have a tag unique to their usercode. Tags can easily be added by a user with the systems master code.

 


How to omit a zone

This video shows you how to temporarily omit a zone (or several zones) when setting a Galaxy intruder alarm system – meaning: the device(s) will become inactive and will not cause an alarm condition if triggered, ONLY for the duration of this set. NB: Next time the alarm is set, the user will have to repeat this process if wishing to omit the zone again.


How to add a usercode / change an alarm code

This video shows the steps involved in adding a usercode to your system. It’s well worth introducing a new code for each person who uses the system (and adding a name for the user – we’ve a video to help you do this too). This way different users can choose a unique PIN that they find easy to remember.

 

Click to read transcript


How to add a name to a usercode

This video shows the steps involved in adding a name to a usercode. By adding a name to a usercode for each person who uses the system, checking the log of the systems activity becomes more meaningful and there can be no discrepancies regarding accidental activations, etc.

 

Click to read transcript


How to add a tag to a usercode

This video will demonstrate how to add a proximity key tag to a usercode on a Galaxy G3, Galaxy Flex or Galaxy Dimensions control panel. NB: The Galaxy Classic (models 8/18/60/128/500/504/512) and the G2 panels operation is the same but the wording in the menus is slightly different.

 

Click to read transcript


How to view the events log

This video shows how to scroll through the systems events log and what it can tell you.

 


How to re-programme time and date

Due to leap years, or over an extended period of time, a Galaxy system’s time or date may be displaying incorrectly. This video shows how to change your systems time or date.

 

  • Mr A Sharp Reading, Berkshire

    Pleasant engineer who provided an efficient service.

  • Mrs Wxxxxxxxx Locks Heath, Hampshire

    Very happy with the work. Engineer is a credit to your company. My son is also looking to have an alarm fitted, and would like him to do that as well.

  • Mr & Mrs Hxxx Rowlands Castle, Hampshire

    The service has always been excellent.

  • Miss T Hxxxxx Churt, Surrey

    Designer was quite thorough with information and very prompt quote. Engineer is excellent and we will gladly have him back here for maintenance or future issue.

  • Mrs Jane Stringer, Jembir Estates Southampton, Hampshire

    Very pleasant engineers and very helpful. A pleasure to work with.

  • Mrs F K Stephens West Sussex

    Whenever there has been a problem, it has been sorted.  Care is always taken and your men are very polite and pleasant.  Thank you.

  • Martin Carter Clanfield, Hampshire

    Always get good service and prices are competitive. Re-arranging appointments is easy and technicians always turn up as arranged.

  • Mr S R xxxxxx

    Absolutely perfect all the way through and Paul is brilliant as a service engineer. Many years of continued support is testament to the good service you provide. Thanks

  • Alan Jones Newbury, Berkshire

    We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.

  • Mr P Bxxxxx Stubbington, Hampshire

    Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank […]