If you’ve suffered a break-in, this is what you should do…

This is a conversation we have often and if you are reading this, we don’t need to dwell on your feelings of devastation.  What we can do is give a step-by-step logical plan to help you.

I’ve just been burgled!  What do I do next?

  1. Call the Police immediatelyThis might sound obvious and no doubt you have already made that call; however, the Police recommend you call 101 to report the burglary OR 999 if you think the burglar is still in your home.  In this instance, use a neighbour’s phone or your mobile.
  2. Don’t touch or disturb anythingThe Police will want to evaluate the scene and take forensic evidence.  A Crime Scene Investigator will look for fingerprints and other signs of the offender.
  3. Contact your bank and credit card companyCancel all cards immediately (do this within 24 hours and you may be able to get your money back if the burglar uses the cards).
  4. Get your locks changed and repair damaged doors or windowsCheck to see if any keys are missing.  Burglars know your main worry is your jewellery and electrical goods, check your keys, people often don’t realise they are missing.  Now, with keys in hand, burglars can check your diary (or calender often hanging in the kitchen) and return to finish the job later.
  5. Make a thorough list of any items stolen or damagedThe Police will need this list to try to recover your items.  It may help to walk through each room and systematically think of what was in that room.  The more detail and description of each item, the better your chances of their safe return.

    Top tip: Look through your receipts for serial and model numbers.

  6. Tell your insurersYour insurer will also require this list. Remember to make a note of your unique reference number given by the Police. Your insurer will require this to process your claim.

If you want to increase your security, CIA’s fast track service is available for:

  • Fast track Locksmith service (08:30 – 17:00 Mon-Fri)
  • Fast track appointment with a security site survey
  • Priority installation of an intruder alarm system

Often it’s not the monetary value, but the emotional trauma that is distressing as it is enduring.  If you are struggling to cope after a burglary or just need someone to talk to, contact Victim Support on 0845 303 0900 www.victimsupport.org.uk, an independent charity that works closely with the Police to give you extra support should you need it.


Back to the main Intruder Alarms page.

  • Ken Nash Portsmouth, Hampshire

    We have used the security system for the last 17 years on a daily basis without one false alarm, very impressive…

  • Mrs E Mxxxxx Havant, Hampshire

    Engineer was polite, well groomed and very helpful. Even my husband who is partially sighted understood how to use the system. The engineer even used the vacuum cleaner.

  • Mr P Fxxxxxx Liss, Hampshire

    The CIA technician was extremely courteous and knowledgeable, answering all my questions well.

  • Mrs ****** Chichester, West Sussex

    Recommended by a family member so have not had anyone else to quote.  Hard reputation to follow!

  • Alan Sharp Reading, Berkshire

    Pleasant engineer who provided an efficient service.

  • Mr M Sxxxxxxxxxxx Waterlooville, Hampshire

    Polite attitude of your technician, minimum disruption.

  • Mr Lockton – Rowlands Castle, Hampshire

    Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.

  • Alan & Gwen Waters Fareham, Hampshire

    Always helpful with a swift service – would happily recommend to anyone interested in alarms.

  • Mrs Jane Stringer, Jembir Estates Southampton, Hampshire

    Very pleasant engineers and very helpful. A pleasure to work with.

  • Mr I Dxxxxx Midhurst, West Sussex

    Good service, friendly staff.

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