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Absolutely perfect all the way through and Paul is brilliant as a service engineer. Many years of continued support is testament to the good service you provide. Thanks
Quick response and very polite.
We always receive excellent service from CIA. We appreciated the text ‘reminder’ about the service appointment.
Your technician was exceptionally pleasant and helpful – a credit to your company.
Engineer was polite, well groomed and very helpful. Even my husband who is partially sighted understood how to use the system. The engineer even used the vacuum cleaner.
Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.
…a perfect example of first class customer service. Gareth & Chris went the extra mile to install the system as we wanted it – not as might have been easiest, and were always polite and considerate… As always, it’s the people that matter – very pleased.
Thanks to the designer, project manager and all engineers whose work during this contract was carried out with efficiency, professionalism and care.
When I need help it is available (with a smile, inferred by the telephone conversation!)
One employee was the one who liaised with me every time I rang, rather than being passed from pillar to post.