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Engineer arrived on time and was very friendly, willing to take on board our comments regarding box location from the moment he arrived – He went through the system and demonstrated it several times. He was thorough in his testing. He took extra care to hide the cabling, swept up and even offered to vacuum!
The technician was helpful and explained what he was doing, making me feel at ease about the service visit and even showed me new features that we can use.
Both your system designer and your technician were very helpful and understanding, explaining all the necessary details.
We always receive excellent service from CIA. We appreciated the text ‘reminder’ about the service appointment.
Asked questions and checked we were happy – nothing too much trouble…and all with a positive approach and a smile!
Very neat and tidy installation. Very considerate with young family. Professional and efficient service throughout the whole process.
Always helpful with a swift service – would happily recommend to anyone interested in alarms.
Your people have been Helpful – Honest – Informative – Perfect, Thank you.
CIA is always there when you need them.
All CIA staff seem to be friendly and keen to provide a good service.