Security Excellence Awards 2012 Finalists

At CIA, excellent customer service has always been our focus and we are very proud of our training and customer feedback, so much so that we have entered the prestigious ‘Security Excellence Awards‘ and so far, have made it through as finalists for the ‘Customer Care Initiative of the Year’ category.

Our fingers are crossed for the October announcement of the Winner and the event itself held this year on Wednesday 17th October and Organised by United Business Media and hosted by info4security.

The Security Excellence Awards are the security industry’s answer to the Oscars, and as well as boasting a turn out of over 1,000 of the profession’s foremost practitioners gathering at London’s prestigious Hilton Hotel on Park Lane to recognise and honour the magnificent achievements in the security business sector, it’s a black tie event which holds a charity casino and many other money-raising activities taking place for worthy causes!

Sue Milner-Smith
Customer Services Director

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  • Mrs J Kxxxxxx Farnham, Surrey

    Had to change pre-arranged appointment and office was very helpful.

  • Ken Nash Portsmouth, Hampshire

    We have used the security system for the last 17 years on a daily basis without one false alarm, very impressive…

  • Southern Water Various locations throughout the South

    Thanks to the designer, project manager and all engineers whose work during this contract was carried out with efficiency, professionalism and care.

  • Ricara Ltd Brighton

    Always helpful, always proficient, efficient and effective.

  • Alan Sharp Reading, Berkshire

    Pleasant engineer who provided an efficient service.

  • Mrs J Baldwin Portsmouth, Hampshire

    Service always top class, engineers polite and cheerful.

  • Martin Carter Clanfield, Hampshire

    Always get good service and prices are competitive. Re-arranging appointments is easy and technicians always turn up as arranged.

  • Mrs P Wxxx Waterlooville, Hampshire

    One employee was the one who liaised with me every time I rang, rather than being passed from pillar to post.

  • Mrs Bell Camberley, Surrey

    Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!

  • Mr Lockton – Rowlands Castle, Hampshire

    Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.

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