Service & Maintenance

Helping to give you peace of mind

We’re sure you’ll find our service and maintenance to be a vital resource. Whether you’re already a CIA customer or if you are considering how best to maintain your existing systems.

Our highly skilled team of engineers can provide both onsite and remote forms of preventative maintenance. Helping you remain compliant and ensuring your system continues to operate to its full potential.

More than just a security provider

24/7 coverage 365 days per week is available should you choose it. Our call centre is always available to assist, and our remote technical support team can often correct an issue without a need for a call out.

Saving time and delivering value

For continued peace of mind, a CIA service and maintenance package provides a more efficient option that will save you time, inconvenience and ultimately provide better value. With our team of highly skilled technicians kept up to date with technological developments, you can always be assured of the highest levels of service and support.

  • Mr-P-Lxxxx-Guildford

    Work carried out as requested and staff incredibly helpful as always.

  • Chris Holliday Guildford, Surrey

    Your technician was exceptionally pleasant and helpful – a credit to your company

  • Dr Dxxxxx Rowlands Castle, Hampshire

    When I need help it is available (with a smile, inferred by the telephone conversation!)

  • Mr P Bxxxxx Stubbington, Hampshire

    Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank […]

  • Mr P A Forbes Portsmouth, Hampshire

    Nice young man, very polite and very helpful, also very tidy worker.

  • Mr A Jarrett Denmead, Hampshire

    Very professional and kept us advised as to what they were doing.

  • Mrs Bell Camberley, Surrey

    Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!

  • Miss B********** Hedge End, Southampton

    The engineer is always polite and cheerful and takes care inside my house.  It is lovely to see the same engineer year after year.

  • Mr D S Freezer Bognor Regis, West Sussex

    Your people have been Helpful – Honest – Informative – Perfect, Thank you.

  • Mr Evans Denmead, Hampshire

    Technician was excellent, took care of my property, hoovered as he went along and took the time to channel the wiring properly and back filled as required – Absolutely first class service.  I was hesitant to use CIA but friends recommended them and I am very pleased that I followed up on their advice.