Testimonials

At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.

Ricara Ltd Brighton

Always helpful, always proficient, efficient and effective.

Mrs S******** Fareham, Hampshire

Always very helpful and obliging.  Always feel that things said will happen.

Roger Harvey Berkshire

Customer service has always been good and a great deal of time and effort was put into sorting out the issues we had with the system when it was first installed.  We always found CIA to be a very reliable company and a company we would be more than happy to recommend.

Bourne IFA Alton, Hampshire

Your technician provided a first class service and we would have no hesitation in recommending your company.  Excellent. Thank You.

Mr R Cecil Waterlooville, Hampshire

Appointment change was easy – Engineer was very helpful – Good Service

Mr E A**** – Southampton, Hampshire

…a perfect example of first class customer service. Gareth & Chris went the extra mile to install the system as we wanted it – not as might have been easiest, and were always polite and considerate…

As always, it’s the people that matter – very pleased.

Mr A Dxxxxxx Chichester, West Sussex

The same technician has serviced our system several times.  He knows us and he knows the system.  Always helpful, friendly, cheerful and professional.

Mr D***** Hayling Island, Hampshire

Very Polite, cleared up any mess he made. Hardly knew he was in the house.

Mr C Sxxxxxxxxx Fareham, Hampshire

Very polite. Returned when he said he would as didn’t have enough batteries.

Ms E Cxxxxx Emsworth, Hampshire

Engineer turned up on the date and time specified. Did a good job and left the house tidy. The alarm works. Job done!

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  • Mr Evans Denmead, Hampshire

    Technician was excellent, took care of my property, hoovered as he went along and took the time to channel the wiring properly and back filled as required – Absolutely first class service.  I was hesitant to use CIA but friends recommended them and I am very pleased that I followed up on their advice.

  • Mr P A Forbes Portsmouth, Hampshire

    Nice young man, very polite and very helpful, also very tidy worker.

  • Mr A Jarrett Denmead, Hampshire

    Very professional and kept us advised as to what they were doing.

  • Mr A Price, Price Motors Waterlooville, Hampshire

    All people I encountered were a credit to CIA.

  • Mr D S Freezer Bognor Regis, West Sussex

    Your people have been Helpful – Honest – Informative – Perfect, Thank you.

  • Mrs Bell Camberley, Surrey

    Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!

  • Mr R Clist Liss, Hampshire

    They were prompt in arriving.  They were able to overcome a small problem with little fuss, and seemed technically very capable.

  • Roger Garth Hutton Farnham, Surrey

    Prompt, efficient service. Courteous and efficient technician.

  • Chris Holiday Guildford, Surrey

    Your technician was exceptionally pleasant and helpful – a credit to your company.

  • Mr & Mrs Hxxx Rowlands Castle, Hampshire

    The service has always been excellent.

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