At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Always get good service and prices are competitive. Re-arranging appointments is easy and technicians always turn up as arranged.
The CIA technician was extremely courteous and knowledgeable, answering all my questions well.
Your staff are always pleasant, helpful and informative. It is also nice not having a different person every time we have a service.
CIA is always there when you need them.
Always helpful, always proficient, efficient and effective.
Very Polite, cleared up any mess he made. Hardly knew he was in the house.
Very polite. Returned when he said he would as didn’t have enough batteries.
Very professional and kept us advised as to what they were doing.
We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.
Appointment change was easy – Engineer was very helpful – Good Service
They were prompt in arriving. They were able to overcome a small problem with little fuss, and seemed technically very capable.
Technician and office always pleasant.
Very polite. Returned when he said he would as didn’t have enough batteries.
Very professional and kept us advised as to what they were doing.
Appointment change was easy – Engineer was very helpful – Good Service
Asked questions and checked we were happy – nothing too much trouble…and all with a positive approach and a smile!
Pleasant engineer who provided an efficient service.
Local company with a good reputation and we have been very impressed so far – thank you.
Polite and efficient engineer who treated us and our home with respect.
Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank […]
