At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Chichester University Case Study CLICK HERE
Oratory School Case Study CLICK HERE
Local company with a good reputation and we have been very impressed so far – thank you.
Very professional and kept us advised as to what they were doing.
CIA are easy to contact and their staff are helpful.
Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank you very much.
Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.
Your staff are always pleasant, helpful and informative. It is also nice to have the same person every time to do the service.
Both the system designer and the install team were excellent. I am really pleased with the end result.
Have been with CIA for over 10 years now and they have never disappointed me. The system designer showed a great deal of professionalism and expertise as well as being personable.
The CIA technician was extremely courteous and knowledgeable, answering all my questions well.
Nice young man, very polite and very helpful, also very tidy worker.
Your staff are always pleasant, helpful and informative. It is also nice to have the same person every time to do the service.
Asked questions and checked we were happy – nothing too much trouble…and all with a positive approach and a smile!
Quick response and very polite.
Pleasant engineer who provided an efficient service.
Nice young man, very polite and very helpful, also very tidy worker.
Your staff are always pleasant, helpful and informative. It is also nice not having a different person every time we have a service.
Whilst considering a security system installation, we noticed alot of properties in the area that had CIA alarm boxes installed and when we asked some local people about them, we discovered that CIA was a local well established company that had a good reputation. We’re pleased that we chose CIA as they have proven this […]
Another great job – Many thanks.
Always very helpful and obliging. Always feel that things said will happen.
The transition of ownership of the company was seamless for customers with commitments and prices maintained.
