At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Local company with a good reputation and we have been very impressed so far – thank you.
Friendly, helpful and accommodating.
We always receive excellent service from CIA. We appreciated the text ‘reminder’ about the service appointment.
Asked questions and checked we were happy – nothing too much trouble…and all with a positive approach and a smile!
Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!
Work carried out as requested and staff incredibly helpful as always.
Your staff are always pleasant, helpful and informative. It is also nice not having a different person every time we have a service.
They were prompt in arriving. They were able to overcome a small problem with little fuss, and seemed technically very capable.
Both the system designer and the install team were excellent. I am really pleased with the end result.
Very polite. Returned when he said he would as didn’t have enough batteries.
CIA is well run and the equipment installed is always first class.
Recommended by a family member so have not had anyone else to quote. Hard reputation to follow!
Engineer turned up on the date and time specified. Did a good job and left the house tidy. The alarm works. Job done!
All people I encountered were a credit to CIA.
All CIA staff seem to be friendly and keen to provide a good service
Asked questions and checked we were happy – nothing too much trouble…and all with a positive approach and a smile!
Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.
Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank […]
We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.
Your staff are always pleasant, helpful and informative. It is also nice not having a different person every time we have a service.
