Testimonials

At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.

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  • Andrew Smith & Son Alresford, Hampshire

    Very neat, tidy and invisible – we hardly knew they were here. Very impressed.

  • Mr A Sharp Reading, Berkshire

    Pleasant engineer who provided an efficient service.

  • Alan Sharman Hindhead, Surrey

    The transition of ownership of the company was seamless for customers with commitments and prices maintained.

  • Mrs S******** Fareham, Hampshire

    Always very helpful and obliging.  Always feel that things said will happen.

  • Mr P Bxxxxx Stubbington, Hampshire

    Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank […]

  • Mr E A**** – Southampton, Hampshire

    …a perfect example of first class customer service. Gareth & Chris went the extra mile to install the system as we wanted it – not as might have been easiest, and were always polite and considerate… As always, it’s the people that matter – very pleased.

  • Mrs P Wxxx Waterlooville, Hampshire

    One employee was the one who liaised with me every time I rang, rather than being passed from pillar to post.

  • Mr M Sxxxxxxxxxxx Waterlooville, Hampshire

    Polite attitude of your technician, minimum disruption.

  • Mr Lockton – Rowlands Castle, Hampshire

    Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.

  • Mr & Mrs Hxxx Rowlands Castle, Hampshire

    The service has always been excellent.

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