At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Chichester University Case Study CLICK HERE
Oratory School Case Study CLICK HERE
Work carried out as requested and staff incredibly helpful as always.
Very happy with the work. Engineer is a credit to your company. My son is also looking to have an alarm fitted, and would like him to do that as well.
Quick response and very polite.
Your technician was exceptionally pleasant and helpful – a credit to your company
Had to change pre-arranged appointment and office was very helpful.
CIA are easy to contact and their staff are helpful.
Engineer turned up on the date and time specified. Did a good job and left the house tidy. The alarm works. Job done!
Absolutely perfect all the way through and Paul is brilliant as a service engineer.
Many years of continued support is testament to the good service you provide.
Thanks
Very professional and kept us advised as to what they were doing.
Customer service has always been good and a great deal of time and effort was put into sorting out the issues we had with the system when it was first installed. We always found CIA to be a very reliable company and a company we would be more than happy to recommend.
Thanks to the designer, project manager and all engineers whose work during this contract was carried out with efficiency, professionalism and care.
Designer was quite thorough with information and very prompt quote. Engineer is excellent and we will gladly have him back here for maintenance or future issue.
Appointment change was easy – Engineer was very helpful – Good Service
Always get good service and prices are competitive. Re-arranging appointments is easy and technicians always turn up as arranged.
All CIA staff seem to be friendly and keen to provide a good service
Very happy with the work. Engineer is a credit to your company. My son is also looking to have an alarm fitted, and would like him to do that as well.
The service has always been excellent.
Both the system designer and the install team were excellent. I am really pleased with the end result.
Your technician provided a first class service and we would have no hesitation in recommending your company. Excellent. Thank You.
Very neat, tidy and invisible – we hardly knew they were here. Very impressed.
