service-maintenanance.

Service & Maintenance

Helping to give you peace of mind

We’re sure you’ll find our service and maintenance to be a vital resource. Whether you’re already a CIA customer or if you are considering how best to maintain your existing systems.

Our highly skilled team of engineers can provide both onsite and remote forms of preventative maintenance. Helping you remain compliant and ensuring your system continues to operate to its full potential.

More than just a security provider

24/7 coverage 365 days per week is available should you choose it. Our call centre is always available to assist, and our remote technical support team can often correct an issue without a need for a call out.

Saving time and delivering value

For continued peace of mind, a CIA service and maintenance package provides a more efficient option that will save you time, inconvenience and ultimately provide better value. With our team of highly skilled technicians kept up to date with technological developments, you can always be assured of the highest levels of service and support.

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  • Martin Carter Clanfield, Hampshire

    Always get good service and prices are competitive. Re-arranging appointments is easy and technicians always turn up as arranged.

  • Miss B********** Hedge End, Southampton

    The engineer is always polite and cheerful and takes care inside my house.  It is lovely to see the same engineer year after year.

  • Ms J Sxxxx Portchester, Hampshire

    Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.

  • Alan Jones – Newbury, Berkshire

    We always receive excellent service from CIA. We appreciated the text ‘reminder’ about the service appointment.

  • Mrs Hulmes Andover, Hampshire

    Asked questions and checked we were happy – nothing too much trouble…and all with a positive approach and a smile!

  • Mr Bxxxxx Portchester, Hampshire

    CIA is always there when you need them.

  • Mr C Sxxxxxxxxx Fareham, Hampshire

    Very polite. Returned when he said he would as didn’t have enough batteries.

  • Chris Holliday Guildford, Surrey

    Your technician was exceptionally pleasant and helpful – a credit to your company

  • Southern Water Various locations throughout the South

    Thanks to the designer, project manager and all engineers whose work during this contract was carried out with efficiency, professionalism and care.

  • Mrs E Mxxxxx Havant, Hampshire

    Engineer was polite, well groomed and very helpful. Even my husband who is partially sighted understood how to use the system. The engineer even used the vacuum cleaner.

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