Employee training and development

A company with a stable workforce delivers better customer service so we see our staff as our biggest asset.  To make sure that our staff are fulfilled, every employee has a personal training plan which is developed by the individual with their manager, giving scope to enhance existing skills, learn new ones and grow with the company.

Investing in training and employee development

Throughout CIA’s 45+ year history, we have been committed to staff training and development.  Over 85% of the current management team joined the company as trainees.

We believe people want their systems installed by experts so we train our engineers to the highest standards.  We have a structured engineer grading system, which starts once an employee completes his or her apprenticeship, then through grades IV up to I, then to specialist of a particular discipline or to supervisor before junior management, all must start at the bottom but those with experience should quickly move up through the ranks.

Our trainee engineers follow an Advanced Modern Apprenticeship in Electrical Engineering and attend day release courses at Chichester College for a minimum of three years to gain a Level III NVQ.

Back to About Us

  • Mr P Bxxxxx Stubbington, Hampshire

    Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank […]

  • Andrew Smith & Son Alresford, Hampshire

    Very neat, tidy and invisible – we hardly knew they were here. Very impressed.

  • LSI Projects Ltd Woking, Surrey

    Both your system designer and your technician were very helpful and understanding, explaining all the necessary details.

  • Mrs F K Stephens West Sussex

    Whenever there has been a problem, it has been sorted.  Care is always taken and your men are very polite and pleasant.  Thank you.

  • Mr A Sharp Reading, Berkshire

    Pleasant engineer who provided an efficient service.

  • Mrs Bell Camberley, Surrey

    Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!

  • Mrs Ann Nash Woking, Surrey

    When I ring I speak to a real person who takes time to find my details and so can speak to me as an individual.  This personal contact is invaluable.

  • Ricara Ltd Brighton

    Always helpful, always proficient, efficient and effective.

  • Mr P Fxxxxxx Liss, Hampshire

    The CIA technician was extremely courteous and knowledgeable, answering all my questions well.

  • Mr P Mxxxxx Fareham, Hampshire

    All CIA staff seem to be friendly and keen to provide a good service.

Share This