Employee training and development

A company with a stable workforce delivers better customer service so we see our staff as our biggest asset.  To make sure that our staff are fulfilled, every employee has a personal training plan which is developed by the individual with their manager, giving scope to enhance existing skills, learn new ones and grow with the company.

Investing in training and employee development

Throughout CIA’s 50+ year history, we have been committed to staff training and development.  Over 85% of the current management team have completed enhanced training to support their career development opportunities.

We believe people want their systems installed by experts so we train our engineers to the highest standards.  We have a structured engineer grading system, which starts once an employee completes his or her apprenticeship, then through grades IV up to I, then to specialist of a particular discipline or to supervisor before junior management, all must start at the bottom but those with experience should quickly move up through the ranks.

Our trainee engineers follow an Advanced Modern Apprenticeship in Electrical Engineering and attend day release courses at Chichester College for a minimum of three years to gain a Level III NVQ.

Back to About Us

  • Mrs J Kxxxxxx Farnham, Surrey

    Had to change pre-arranged appointment and office was very helpful.

  • Mrs J Gxxxx Southampton, Hampshire

    Technician and office always pleasant.

  • Mr *** Petersfield

    Very neat and tidy installation.  Very considerate with young family.  Professional and efficient service throughout the whole process.

  • Miss T Hxxxxx Churt, Surrey

    Designer was quite thorough with information and very prompt quote. Engineer is excellent and we will gladly have him back here for maintenance or future issue.

  • Mr P A Forbes Portsmouth, Hampshire

    Nice young man, very polite and very helpful, also very tidy worker.

  • Alan & Gwen Waters Fareham, Hampshire

    Always helpful with a swift service – would happily recommend to anyone interested in alarms.

  • Mr R Cecil Waterlooville, Hampshire

    Appointment change was easy – Engineer was very helpful – Good Service

  • Mrs J Baldwin Portsmouth, Hampshire

    Service always top class, engineers polite and cheerful.

  • Mr A W***** Fareham, Hampshire

    Whilst considering a security system installation, we noticed alot of properties in the area that had CIA alarm boxes installed and when we asked some local people about them, we discovered that CIA was a local well established company that had a good reputation. We’re pleased that we chose CIA as they have proven this […]

  • Mrs E Mxxxxx Havant, Hampshire

    Engineer was polite, well groomed and very helpful. Even my husband who is partially sighted understood how to use the system. The engineer even used the vacuum cleaner.