Testimonials

At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.

Chichester University Case Study  CLICK HERE 

Oratory School Case Study  CLICK HERE

Mr R Cecil Waterlooville, Hampshire

Appointment change was easy – Engineer was very helpful – Good Service

Dr xxxxx Hampshire

Your staff are always pleasant, helpful and informative.  It is also nice to have the same person every time to do the service.

Mr P Mxxxxx Titchfield, Hampshire

All CIA staff seem to be friendly and keen to provide a good service

Mr & Mrs Hxxx Rowlands Castle, Hampshire

The service has always been excellent.

Mrs J Kxxxxxx Farnham, Surrey

Had to change pre-arranged appointment and office was very helpful.

Roger Garth Hutton Farnham, Surrey

Prompt, efficient service. Courteous and efficient technician.

Mr P Fxxxxxx Liss, Hampshire

The CIA technician was extremely courteous and knowledgeable, answering all my questions well.

Paul Moody Chichester, West Sussex

Both the system designer and the install team were excellent. I am really pleased with the end result.

Mrs Bell Camberley, Surrey

Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!

Mrs T Kxxxx Fareham, Hampshire

Your staff are always pleasant, helpful and informative.  It is also nice not having a different person every time we have a service.

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  • Mr D***** Hayling Island, Hampshire

    Very Polite, cleared up any mess he made. Hardly knew he was in the house.

  • Mrs P Wxxx Waterlooville, Hampshire

    One employee was the one who liaised with me every time I rang, rather than being passed from pillar to post.

  • Mr P Mxxxxx Fareham, Hampshire

    All CIA staff seem to be friendly and keen to provide a good service.

  • Mr Evans Denmead, Hampshire

    Technician was excellent, took care of my property, hoovered as he went along and took the time to channel the wiring properly and back filled as required – Absolutely first class service.  I was hesitant to use CIA but friends recommended them and I am very pleased that I followed up on their advice.

  • Mr P Mxxxxx Titchfield, Hampshire

    All CIA staff seem to be friendly and keen to provide a good service

  • Mr I Dxxxxx Midhurst, West Sussex

    Good service, friendly staff.

  • Alan Jones – Newbury, Berkshire

    We always receive excellent service from CIA. We appreciated the text ‘reminder’ about the service appointment.

  • Mr A Jarrett Denmead, Hampshire

    Very professional and kept us advised as to what they were doing.

  • Miss B********** Hedge End, Southampton

    The engineer is always polite and cheerful and takes care inside my house.  It is lovely to see the same engineer year after year.

  • Mr A W***** Fareham, Hampshire

    Whilst considering a security system installation, we noticed alot of properties in the area that had CIA alarm boxes installed and when we asked some local people about them, we discovered that CIA was a local well established company that had a good reputation. We’re pleased that we chose CIA as they have proven this […]

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