Customer Care Policy

Certificates and Policies

You can view scanned copies all of CIA’s actual certificates and our customer facing company policies simply by double-clicking on the icons below.

View CIA’s Various Certificates

You can view scanned copies all of CIA’s actual certificates simply by double-clicking on the icons below.

BAFE SP203 Certificate (EXP 14/09/18)

Buy With Confidence (Hampshire) Certificate (EXP 27/05/18)

CHAS Certificate (EXP 18/11/2018)

CIS Certificate Exemption Clarification

ECA Guarantee Certificate

ECA Technical Cert compliance Certificate (EXP May 2018)

Employers Liability – Public & Products Liability

Professional Indemnity (EXP 31/03/18)

MLA Certificate (expires 30.06.18)

NSI NACOSS Gold Certificate (EXP 14/09/18)

NSI Fire Gold Certificate (EXP 14/09/18)

SafeContractor Certificate (EXP 09/07/19)

View CIA’s Various Policies

You can view scanned copies all of CIA’s (customer facing) company policies simply by double-clicking on the icons below.

Environmental Statement

Equal Opportunities Policy

Health & Safety Policy

Health and Safety Policy Affirmation

Customer Care Policy

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Customer Help

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Mr & Mrs Hxxx Rowlands Castle, Hampshire

The service has always been excellent.
Mr A W***** Fareham, Hampshire

Whilst considering a security system installation, we noticed alot of properties in the area that had CIA alarm boxes installed and when we asked some local people about them, we discovered that CIA was a local well established company that had a good reputation. We’re pleased that we chose CIA as they have proven this […]
Ricara Ltd Brighton

Always helpful, always proficient, efficient and effective.
Andrew Smith & Son Alresford, Hampshire

Very neat, tidy and invisible – we hardly knew they were here. Very impressed.
Mr & Mrs S Sxxxxx Woking, Surrey

The engineers were excellent, hard-working, efficient and pleasant, and did a great job. They explained everything thoroughly. They were tidy and left the house as they found it.
Mr A***** Clanfield, Hampshire

Local company with a good reputation and we have been very impressed so far – thank you.
Mrs Nxxxx Westbourne, Hampshire

Delightful and very helpful young man, and please can he come again!
Mrs J Kxxxxxx Farnham, Surrey

Had to change pre-arranged appointment and office was very helpful.
Mrs M Munday Portsmouth, Hampshire

The technician was helpful and explained what he was doing, making me feel at ease about the service visit and even showed me new features that we can use.
Mrs Bell Camberley, Surrey

Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!

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