Customer Care Policy

Certificates and Policies

You can view scanned copies all of CIA’s actual certificates and our customer facing company policies simply by double-clicking on the icons below.

View CIA’s Various Certificates

You can view scanned copies all of CIA’s certificates simply by double-clicking on the icons below.

PDF Icon BAFE SP203 Certificate (EXP 31/10/21)

PDF IconBuy With Confidence (Hampshire) Certificate (EXP 27/05/21)

PDF Icon CHAS Certificate (EXP 19/08/21)

PDF Icon CIS Certificate Exemption Clarification

PDF IconEmployers Liability –  Public & Products Liability

PDF Icon NSI NACOSS Gold Certificate (EXP 31/10/21)

PDF Icon NSI Fire Gold Certificate (EXP 31/10/21)

PDF Icon SafeContractor Certificate (EXP 09/07/2021)

View CIA’s Various Policies

You can view scanned copies all of CIA’s (customer facing) company policies simply by double-clicking on the icons below.

PDF Icon Environmental Statement

PDF Icon Equal Opportunities Policy

 PDF IconHealth & Safety Policy

PDF IconHealth and Safety Policy Affirmation

PDF Icon Quality Policy

PDF IconCustomer Care Policy

  • Mr D***** Hayling Island, Hampshire

    Very Polite, cleared up any mess he made. Hardly knew he was in the house.

  • Mr A W***** Fareham, Hampshire

    Whilst considering a security system installation, we noticed alot of properties in the area that had CIA alarm boxes installed and when we asked some local people about them, we discovered that CIA was a local well established company that had a good reputation. We’re pleased that we chose CIA as they have proven this […]

  • Mr Lockton – Rowlands Castle, Hampshire

    Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.

  • Mr R Clist Liss, Hampshire

    They were prompt in arriving.  They were able to overcome a small problem with little fuss, and seemed technically very capable.

  • Mr A Sharp Reading, Berkshire

    Pleasant engineer who provided an efficient service.

  • Mrs J Gxxxx Southampton, Hampshire

    Technician and office always pleasant.

  • Mr P Mxxxxx Titchfield, Hampshire

    All CIA staff seem to be friendly and keen to provide a good service

  • Alan Sharp Reading, Berkshire

    Pleasant engineer who provided an efficient service.

  • Mr A Price, Price Motors Waterlooville, Hampshire

    All people I encountered were a credit to CIA.

  • Mrs Hulmes Andover, Hampshire

    Asked questions and checked we were happy – nothing too much trouble…and all with a positive approach and a smile!