Customer Care Policy

Certificates and Policies

You can view scanned copies all of CIA’s actual certificates and our customer facing company policies simply by double-clicking on the icons below.

View CIA’s Various Certificates

You can view scanned copies all of CIA’s actual certificates simply by double-clicking on the icons below.

BAFE SP203 Certificate (EXP 14/09/18)

Buy With Confidence (Hampshire) Certificate (EXP 27/05/18)

CHAS Certificate (EXP 18/11/2017)

CIS Certificate Exemption Clarification

ECA Guarantee Certificate

ECA Technical Cert compliance Certificate (EXP May 2018)

Insurance Liability/Idemnity Statement of Cover (EXP 01/04/18)

Professional Indemnity (EXP 31/03/18)

MLA Certificate (EXP 30/06/17)

NSI NACOSS Gold Certificate (EXP 14/09/18)

NSI Fire Gold Certificate (EXP 14/09/18)

SafeContractor Certificate (EXP 01/08/17)

View CIA’s Various Policies

You can view scanned copies all of CIA’s (customer facing) company policies simply by double-clicking on the icons below.

Environmental Statement

Equal Opportunities Policy

Health & Safety Policy

Health and Safety Policy Affirmation

Customer Care Policy

‹ ›

Customer Help

‹ ›

Arrange a Free Quotation

Arrange a survey

Online Shop

Alan Jones – Newbury, Berkshire

We always receive excellent service from CIA. We appreciated the text ‘reminder’ about the service appointment.
Mrs Bell Camberley, Surrey

Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!
Mr Lockton – Rowlands Castle, Hampshire

Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.
Mrs J Kxxxxxx Farnham, Surrey

Had to change pre-arranged appointment and office was very helpful.
Ms J Sxxxx Portchester, Hampshire

Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.
Alan & Gwen Waters Fareham, Hampshire

Always helpful with a swift service – would happily recommend to anyone interested in alarms.
Mr P Mxxxxx Titchfield, Hampshire

All CIA staff seem to be friendly and keen to provide a good service
Chris Holliday Guildford, Surrey

Your technician was exceptionally pleasant and helpful – a credit to your company
Mr Bxxxxx Portchester, Hampshire

CIA is always there when you need them.
Mrs Nxxxx Westbourne, Hampshire

Delightful and very helpful young man, and please can he come again!

Share This