Customer Care Policy

Certificates and Policies

You can view scanned copies all of CIA’s actual certificates and our customer facing company policies simply by double-clicking on the icons below.

View CIA’s Various Certificates

You can view scanned copies all of CIA’s certificates simply by double-clicking on the icons below.

PDF Icon BAFE Certificate

PDF Icon CHAS Certificate

PDF Icon CIS Certificate Exemption Clarification

PDF IconEmployers Liability –  Public & Products Liability

PDF Icon NSI NACOSS Gold Certificate

PDF Icon NSI Fire Gold Certificate

PDF Icon SafeContractor Certificate

PDF Icon Qualsec Platinum

View CIA’s Various Policies

You can view scanned copies all of CIA’s (customer facing) company policies simply by double-clicking on the icons below.

PDF Icon Environmental Statement

PDF Icon Equal Opportunities Policy

 PDF IconHealth & Safety Policy

PDF IconHealth and Safety Policy Affirmation

PDF Icon Quality Policy

PDF IconCustomer Care Policy

  • Paul Moody Chichester, West Sussex

    Both the system designer and the install team were excellent. I am really pleased with the end result.

  • Ms J Sxxxx Portchester, Hampshire

    Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.

  • Martin Carter Clanfield, Hampshire

    Always get good service and prices are competitive. Re-arranging appointments is easy and technicians always turn up as arranged.

  • Mr *** Petersfield

    Very neat and tidy installation.  Very considerate with young family.  Professional and efficient service throughout the whole process.

  • Alan Jones – Newbury, Berkshire

    We always receive excellent service from CIA. We appreciated the text ‘reminder’ about the service appointment.

  • Mr-P-Lxxxx-Guildford

    Work carried out as requested and staff incredibly helpful as always.

  • Mr A Jarrett Denmead, Hampshire

    Very professional and kept us advised as to what they were doing.

  • Mrs S******** Fareham, Hampshire

    Always very helpful and obliging.  Always feel that things said will happen.

  • Andrew Smith & Son Alresford, Hampshire

    Very neat, tidy and invisible – we hardly knew they were here. Very impressed.

  • Mr P Mxxxxx Titchfield, Hampshire

    All CIA staff seem to be friendly and keen to provide a good service

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