Customer Care Policy

Certificates and Policies

You can view scanned copies all of CIA’s actual certificates and our customer facing company policies simply by double-clicking on the icons below.

View CIA’s Various Certificates

You can view scanned copies all of CIA’s actual certificates simply by double-clicking on the icons below.

BAFE SP203 Certificate (EXP 31/10/21)

Buy With Confidence (Hampshire) Certificate (EXP 27/05/19)

CHAS Certificate (EXP 19/07/2019)

CIS Certificate Exemption Clarification

Employers Liability – Public & Products Liability

MLA Certificate (EXP 30/06/19)

NSI NACOSS Gold Certificate (EXP 31/10/21)

NSI Fire Gold Certificate (EXP 31/10/21)

SafeContractor Certificate (EXP 09/07/19)

View CIA’s Various Policies

You can view scanned copies all of CIA’s (customer facing) company policies simply by double-clicking on the icons below.

Environmental Statement

Equal Opportunities Policy

Health & Safety Policy

Health and Safety Policy Affirmation

Customer Care Policy

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Customer Help

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Mrs ****** Chichester, West Sussex

Recommended by a family member so have not had anyone else to quote. Hard reputation to follow!
Alan Jones Newbury, Berkshire

We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.
Mr Evans Denmead, Hampshire

Technician was excellent, took care of my property, hoovered as he went along and took the time to channel the wiring properly and back filled as required – Absolutely first class service. I was hesitant to use CIA but friends recommended them and I am very pleased that I followed up on their advice.
Mr P Bxxxxx Stubbington, Hampshire

Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank […]
Paul Moody Chichester, West Sussex

Both the system designer and the install team were excellent. I am really pleased with the end result.
J M Sewell Chichester, West Sussex

CIA is well run and the equipment installed is always first class.
Martin Carter Clanfield, Hampshire

Always get good service and prices are competitive. Re-arranging appointments is easy and technicians always turn up as arranged.
Mr Lockton – Rowlands Castle, Hampshire

Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.
Mr & Mrs S Sxxxxx Woking, Surrey

The engineers were excellent, hard-working, efficient and pleasant, and did a great job. They explained everything thoroughly. They were tidy and left the house as they found it.
Mr-P-Lxxxx-Guildford

Work carried out as requested and staff incredibly helpful as always.

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