Customer Care Policy

Certificates and Policies

You can view scanned copies all of CIA’s actual certificates and our customer facing company policies simply by double-clicking on the icons below.

View CIA’s Various Certificates

You can view scanned copies all of CIA’s actual certificates simply by double-clicking on the icons below.

BAFE SP203 Certificate (EXP 14/09/18)

Buy With Confidence (Hampshire) Certificate (EXP 27/05/18)

CHAS Certificate (EXP 18/11/2018)

CIS Certificate Exemption Clarification

ECA Guarantee Certificate

ECA Technical Cert compliance Certificate (EXP May 2018)

Employers Liability – Public & Products Liability

Professional Indemnity (EXP 31/03/18)

MLA Certificate (expires 30.06.18)

NSI NACOSS Gold Certificate (EXP 14/09/18)

NSI Fire Gold Certificate (EXP 14/09/18)

SafeContractor Certificate (EXP 09/07/19)

View CIA’s Various Policies

You can view scanned copies all of CIA’s (customer facing) company policies simply by double-clicking on the icons below.

Environmental Statement

Equal Opportunities Policy

Health & Safety Policy

Health and Safety Policy Affirmation

Customer Care Policy

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Customer Help

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Alan & Gwen Waters Fareham, Hampshire

Always helpful with a swift service – would happily recommend to anyone interested in alarms.
Mr & Mrs S Sxxxxx Woking, Surrey

The engineers were excellent, hard-working, efficient and pleasant, and did a great job. They explained everything thoroughly. They were tidy and left the house as they found it.
Mrs Jane Stringer, Jembir Estates Southampton, Hampshire

Very pleasant engineers and very helpful. A pleasure to work with.
Mrs Ann Nash Woking, Surrey

When I ring I speak to a real person who takes time to find my details and so can speak to me as an individual. This personal contact is invaluable.
Bourne IFA Alton, Hampshire

Your technician provided a first class service and we would have no hesitation in recommending your company. Excellent. Thank You.
Mr I Dxxxxx Midhurst, West Sussex

Good service, friendly staff.
Alan Sharman Hindhead, Surrey

The transition of ownership of the company was seamless for customers with commitments and prices maintained.
Chris Holliday Guildford, Surrey

Your technician was exceptionally pleasant and helpful – a credit to your company
Roger Garth Hutton Farnham, Surrey

Prompt, efficient service. Courteous and efficient technician.
Mrs J Gxxxx Southampton, Hampshire

Technician and office always pleasant.

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