Customer Care Policy

Certificates and Policies

You can view scanned copies all of CIA’s actual certificates and our customer facing company policies simply by double-clicking on the icons below.

View CIA’s Various Certificates

You can view scanned copies all of CIA’s actual certificates simply by double-clicking on the icons below.

BAFE SP203 Certificate (EXP 31/10/21)

Buy With Confidence (Hampshire) Certificate (EXP 27/05/19)

CHAS Certificate (EXP 19/07/2019)

CIS Certificate Exemption Clarification

Employers Liability – Public & Products Liability

MLA Certificate (EXP 30/06/19)

NSI NACOSS Gold Certificate (EXP 31/10/21)

NSI Fire Gold Certificate (EXP 31/10/21)

SafeContractor Certificate (EXP 09/07/19)

View CIA’s Various Policies

You can view scanned copies all of CIA’s (customer facing) company policies simply by double-clicking on the icons below.

Environmental Statement

Equal Opportunities Policy

Health & Safety Policy

Health and Safety Policy Affirmation

Customer Care Policy

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Customer Help

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Mrs J Kxxxxxx Farnham, Surrey

Had to change pre-arranged appointment and office was very helpful.
Mr & Mrs Hxxx Rowlands Castle, Hampshire

The service has always been excellent.
Mr A Dxxxxxx Chichester, West Sussex

The same technician has serviced our system several times. He knows us and he knows the system. Always helpful, friendly, cheerful and professional.
Mr A W***** Fareham, Hampshire

Whilst considering a security system installation, we noticed alot of properties in the area that had CIA alarm boxes installed and when we asked some local people about them, we discovered that CIA was a local well established company that had a good reputation. We’re pleased that we chose CIA as they have proven this […]
Ken Nash Portsmouth, Hampshire

We have used the security system for the last 17 years on a daily basis without one false alarm, very impressive…
Miss T Hxxxxx Churt, Surrey

Designer was quite thorough with information and very prompt quote. Engineer is excellent and we will gladly have him back here for maintenance or future issue.
Mrs F K Stephens West Sussex

Whenever there has been a problem, it has been sorted. Care is always taken and your men are very polite and pleasant. Thank you.
Mr A Price, Price Motors Waterlooville, Hampshire

All people I encountered were a credit to CIA.
Mr T xxxxxxx Portsmouth, Hampshire

The service we receive is excellent and always has been.
Bourne IFA Alton, Hampshire

Your technician provided a first class service and we would have no hesitation in recommending your company. Excellent. Thank You.

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