Mr A Dxxxxxx Chichester, West Sussex
The same technician has serviced our system several times. He knows us and he knows the system. Always helpful, friendly, cheerful and professional.
At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
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The same technician has serviced our system several times. He knows us and he knows the system. Always helpful, friendly, cheerful and professional.
Have been with CIA for over 10 years now and they have never disappointed me. The system designer showed a great deal of professionalism and expertise as well as being personable.
Prompt, efficient service. Courteous and efficient technician.
Nice young man, very polite and very helpful, also very tidy worker.
Whilst considering a security system installation, we noticed alot of properties in the area that had CIA alarm boxes installed and when we asked some local people about them, we discovered that CIA was a local well established company that had a good reputation. We’re pleased that we chose CIA as they have proven this to be very true.
CIA is always there when you need them.
CIA is well run and the equipment installed is always first class.
Pleasant engineer who provided an efficient service.
The service we receive is excellent and always has been.
When I ring I speak to a real person who takes time to find my details and so can speak to me as an individual. This personal contact is invaluable.
Pleasant engineer who provided an efficient service.
Recommended by a family member so have not had anyone else to quote. Hard reputation to follow!
Had to change pre-arranged appointment and office was very helpful.
Very professional and kept us advised as to what they were doing.
Customer service has always been good and a great deal of time and effort was put into sorting out the issues we had with the system when it was first installed. We always found CIA to be a very reliable company and a company we would be more than happy to recommend.
Very neat and tidy installation. Very considerate with young family. Professional and efficient service throughout the whole process.
Very pleasant engineers and very helpful. A pleasure to work with.
They were prompt in arriving. They were able to overcome a small problem with little fuss, and seemed technically very capable.
Very happy with the work. Engineer is a credit to your company. My son is also looking to have an alarm fitted, and would like him to do that as well.
Local company with a good reputation and we have been very impressed so far – thank you.