Testimonials

At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.

Mrs G Richards Christchurch, Dorset

Polite and efficient engineer who treated us and our home with respect.

Mr A Dxxxxxx Chichester, West Sussex

The same technician has serviced our system several times.  He knows us and he knows the system.  Always helpful, friendly, cheerful and professional.

Roger Harvey Berkshire

Customer service has always been good and a great deal of time and effort was put into sorting out the issues we had with the system when it was first installed.  We always found CIA to be a very reliable company and a company we would be more than happy to recommend.

LSI Projects Ltd Woking, Surrey

Both your system designer and your technician were very helpful and understanding, explaining all the necessary details.

Mr S R xxxxxx

Absolutely perfect all the way through and Paul is brilliant as a service engineer.

Many years of continued support is testament to the good service you provide.

Thanks

Mr Lockton – Rowlands Castle, Hampshire

Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.

Mr P Mxxxxx Titchfield, Hampshire

All CIA staff seem to be friendly and keen to provide a good service

Mrs T Kxxxx Fareham, Hampshire

Your staff are always pleasant, helpful and informative.  It is also nice not having a different person every time we have a service.

Mrs F K Stephens West Sussex

Whenever there has been a problem, it has been sorted.  Care is always taken and your men are very polite and pleasant.  Thank you.

Miss B********** Hedge End, Southampton

The engineer is always polite and cheerful and takes care inside my house.  It is lovely to see the same engineer year after year.

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  • Mr R Cecil Waterlooville, Hampshire

    Appointment change was easy – Engineer was very helpful – Good Service

  • Mr D Gxxxxx Cosham, Hampshire

    Friendly, helpful and accommodating.

  • Mr T xxxxxxx Portsmouth, Hampshire

    The service we receive is excellent and always has been.

  • Alan Sharp Reading, Berkshire

    Pleasant engineer who provided an efficient service.

  • Roger Garth Hutton Farnham, Surrey

    Prompt, efficient service. Courteous and efficient technician.

  • Mr P Bxxxxx Stubbington, Hampshire

    Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank […]

  • Andrew Smith & Son Alresford, Hampshire

    Very neat, tidy and invisible – we hardly knew they were here. Very impressed.

  • Mrs J Gxxxx Southampton, Hampshire

    Technician and office always pleasant.

  • Mr S R xxxxxx

    Absolutely perfect all the way through and Paul is brilliant as a service engineer. Many years of continued support is testament to the good service you provide. Thanks

  • Mrs E Mxxxxx Havant, Hampshire

    Engineer was polite, well groomed and very helpful. Even my husband who is partially sighted understood how to use the system. The engineer even used the vacuum cleaner.

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