At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Your people have been Helpful – Honest – Informative – Perfect, Thank you.
The transition of ownership of the company was seamless for customers with commitments and prices maintained.
Very professional and kept us advised as to what they were doing.
Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.
Appointment change was easy – Engineer was very helpful – Good Service
The technician was helpful and explained what he was doing, making me feel at ease about the service visit and even showed me new features that we can use.
All people I encountered were a credit to CIA.
Whilst considering a security system installation, we noticed alot of properties in the area that had CIA alarm boxes installed and when we asked some local people about them, we discovered that CIA was a local well established company that had a good reputation. We’re pleased that we chose CIA as they have proven this to be very true.
Quick response and very polite.
Always get good service and prices are competitive. Re-arranging appointments is easy and technicians always turn up as arranged.
Customer service has always been good and a great deal of time and effort was put into sorting out the issues we had with the […]
Good service, friendly staff.
We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.
The CIA technician was extremely courteous and knowledgeable, answering all my questions well.
CIA are easy to contact and their staff are helpful.
Engineer arrived on time and was very friendly, willing to take on board our comments regarding box location from the moment he arrived – He […]
Recommended by a family member so have not had anyone else to quote. Hard reputation to follow!
Your staff are always pleasant, helpful and informative. It is also nice not having a different person every time we have a service.
Prompt, efficient service. Courteous and efficient technician.
CIA is well run and the equipment installed is always first class.
