Testimonials

At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.

Chichester University Case Study  CLICK HERE 

Oratory School Case Study  CLICK HERE

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  • Ms E Cxxxxx Emsworth, Hampshire

    Engineer turned up on the date and time specified. Did a good job and left the house tidy. The alarm works. Job done!

  • Mr Evans Denmead, Hampshire

    Technician was excellent, took care of my property, hoovered as he went along and took the time to channel the wiring properly and back filled as required – Absolutely first class service.  I was hesitant to use CIA but friends recommended them and I am very pleased that I followed up on their advice.

  • Mr A Dxxxxxx Chichester, West Sussex

    The same technician has serviced our system several times.  He knows us and he knows the system.  Always helpful, friendly, cheerful and professional.

  • J M Sewell Chichester, West Sussex

    CIA is well run and the equipment installed is always first class.

  • Miss T Hxxxxx Churt, Surrey

    Designer was quite thorough with information and very prompt quote. Engineer is excellent and we will gladly have him back here for maintenance or future issue.

  • Mrs P Wxxx Waterlooville, Hampshire

    One employee was the one who liaised with me every time I rang, rather than being passed from pillar to post.

  • Ms J Sxxxx Portchester, Hampshire

    Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.

  • Chris Holiday Guildford, Surrey

    Your technician was exceptionally pleasant and helpful – a credit to your company.

  • Alan Jones – Newbury, Berkshire

    We always receive excellent service from CIA. We appreciated the text ‘reminder’ about the service appointment.

  • Mr T xxxxxxx Portsmouth, Hampshire

    The service we receive is excellent and always has been.