Testimonials

At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.

Chichester University Case Study  CLICK HERE 

Oratory School Case Study  CLICK HERE

Ms E Cxxxxx Emsworth, Hampshire

Engineer turned up on the date and time specified. Did a good job and left the house tidy. The alarm works. Job done!

Dr xxxxx Hampshire

Your staff are always pleasant, helpful and informative.  It is also nice to have the same person every time to do the service.

Ricara Ltd Brighton

Always helpful, always proficient, efficient and effective.

Mr P Mxxxxx Titchfield, Hampshire

All CIA staff seem to be friendly and keen to provide a good service

Mr *** Petersfield

Very neat and tidy installation.  Very considerate with young family.  Professional and efficient service throughout the whole process.

Mr A Jarrett Denmead, Hampshire

Very professional and kept us advised as to what they were doing.

Roger Garth Hutton Farnham, Surrey

Prompt, efficient service. Courteous and efficient technician.

Mrs Bell Camberley, Surrey

Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!

Mrs G Richards Christchurch, Dorset

Polite and efficient engineer who treated us and our home with respect.

Mr & Mrs S Sxxxxx Woking, Surrey

The engineers were excellent, hard-working, efficient and pleasant, and did a great job. They explained everything thoroughly. They were tidy and left the house as they found it.

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  • Ms E Cxxxxx Emsworth, Hampshire

    Engineer turned up on the date and time specified. Did a good job and left the house tidy. The alarm works. Job done!

  • Mr Evans Denmead, Hampshire

    Technician was excellent, took care of my property, hoovered as he went along and took the time to channel the wiring properly and back filled as required – Absolutely first class service.  I was hesitant to use CIA but friends recommended them and I am very pleased that I followed up on their advice.

  • Mr A Dxxxxxx Chichester, West Sussex

    The same technician has serviced our system several times.  He knows us and he knows the system.  Always helpful, friendly, cheerful and professional.

  • J M Sewell Chichester, West Sussex

    CIA is well run and the equipment installed is always first class.

  • Miss T Hxxxxx Churt, Surrey

    Designer was quite thorough with information and very prompt quote. Engineer is excellent and we will gladly have him back here for maintenance or future issue.

  • Mrs P Wxxx Waterlooville, Hampshire

    One employee was the one who liaised with me every time I rang, rather than being passed from pillar to post.

  • Ms J Sxxxx Portchester, Hampshire

    Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.

  • Chris Holiday Guildford, Surrey

    Your technician was exceptionally pleasant and helpful – a credit to your company.

  • Alan Jones – Newbury, Berkshire

    We always receive excellent service from CIA. We appreciated the text ‘reminder’ about the service appointment.

  • Mr T xxxxxxx Portsmouth, Hampshire

    The service we receive is excellent and always has been.

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