At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Very professional and kept us advised as to what they were doing.
Good service, friendly staff.
Your technician was exceptionally pleasant and helpful – a credit to your company.
Your technician provided a first class service and we would have no hesitation in recommending your company. Excellent. Thank You.
Quick response and very polite.
Always helpful, always proficient, efficient and effective.
The same technician has serviced our system several times. He knows us and he knows the system. Always helpful, friendly, cheerful and professional.
Appointment change was easy – Engineer was very helpful – Good Service
Very happy with the work. Engineer is a credit to your company. My son is also looking to have an alarm fitted, and would like him to do that as well.
…a perfect example of first class customer service. Gareth & Chris went the extra mile to install the system as we wanted it – not as might have been easiest, and were always polite and considerate…
As always, it’s the people that matter – very pleased.
Service always top class, engineers polite and cheerful.
Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.
Both your system designer and your technician were very helpful and understanding, explaining all the necessary details.
Very Polite, cleared up any mess he made. Hardly knew he was in the house.
We have used the security system for the last 17 years on a daily basis without one false alarm, very impressive…
Your technician was exceptionally pleasant and helpful – a credit to your company.
Pleasant engineer who provided an efficient service.
Engineer was polite, well groomed and very helpful. Even my husband who is partially sighted understood how to use the system. The engineer even used the vacuum cleaner.
Pleasant engineer who provided an efficient service.
CIA is well run and the equipment installed is always first class.
