Ms E Cxxxxx Emsworth, Hampshire
Engineer turned up on the date and time specified. Did a good job and left the house tidy. The alarm works. Job done!
At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Chichester University Case Study CLICK HERE
Oratory School Case Study CLICK HERE
Engineer turned up on the date and time specified. Did a good job and left the house tidy. The alarm works. Job done!
Your staff are always pleasant, helpful and informative. It is also nice to have the same person every time to do the service.
Always helpful, always proficient, efficient and effective.
All CIA staff seem to be friendly and keen to provide a good service
Very neat and tidy installation. Very considerate with young family. Professional and efficient service throughout the whole process.
Very professional and kept us advised as to what they were doing.
Prompt, efficient service. Courteous and efficient technician.
Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!
Polite and efficient engineer who treated us and our home with respect.
The engineers were excellent, hard-working, efficient and pleasant, and did a great job. They explained everything thoroughly. They were tidy and left the house as they found it.
Engineer turned up on the date and time specified. Did a good job and left the house tidy. The alarm works. Job done!
Technician was excellent, took care of my property, hoovered as he went along and took the time to channel the wiring properly and back filled as required – Absolutely first class service. I was hesitant to use CIA but friends recommended them and I am very pleased that I followed up on their advice.
The same technician has serviced our system several times. He knows us and he knows the system. Always helpful, friendly, cheerful and professional.
CIA is well run and the equipment installed is always first class.
Designer was quite thorough with information and very prompt quote. Engineer is excellent and we will gladly have him back here for maintenance or future issue.
One employee was the one who liaised with me every time I rang, rather than being passed from pillar to post.
Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.
Your technician was exceptionally pleasant and helpful – a credit to your company.
We always receive excellent service from CIA. We appreciated the text ‘reminder’ about the service appointment.
The service we receive is excellent and always has been.