Mr A Price, Price Motors Waterlooville, Hampshire
All people I encountered were a credit to CIA.
At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
All people I encountered were a credit to CIA.
Delightful and very helpful young man, and please can he come again!
When I ring I speak to a real person who takes time to find my details and so can speak to me as an individual. This personal contact is invaluable.
The CIA technician was extremely courteous and knowledgeable, answering all my questions well.
The same technician has serviced our system several times. He knows us and he knows the system. Always helpful, friendly, cheerful and professional.
We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.
Engineer arrived on time and was very friendly, willing to take on board our comments regarding box location from the moment he arrived – He went through the system and demonstrated it several times. He was thorough in his testing. He took extra care to hide the cabling, swept up and even offered to vacuum!
Very happy with the work. Engineer is a credit to your company. My son is also looking to have an alarm fitted, and would like him to do that as well.
The transition of ownership of the company was seamless for customers with commitments and prices maintained.
Pleasant engineer who provided an efficient service.
Very neat, tidy and invisible – we hardly knew they were here. Very impressed.
Friendly, helpful and accommodating.
CIA is always there when you need them.
Absolutely perfect all the way through and Paul is brilliant as a service engineer. Many years of continued support is testament to the good service you provide. Thanks
One employee was the one who liaised with me every time I rang, rather than being passed from pillar to post.
CIA is well run and the equipment installed is always first class.
Very happy with the work. Engineer is a credit to your company. My son is also looking to have an alarm fitted, and would like him to do that as well.
Very professional and kept us advised as to what they were doing.
Very neat and tidy installation. Very considerate with young family. Professional and efficient service throughout the whole process.
Customer service has always been good and a great deal of time and effort was put into sorting out the issues we had with the system when it was first installed. We always found CIA to be a very reliable company and a company we would be more than happy to recommend.