At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.

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  • Mr D***** Hayling Island, Hampshire

    Very Polite, cleared up any mess he made. Hardly knew he was in the house.

  • Mr & Mrs S Sxxxxx Woking, Surrey

    The engineers were excellent, hard-working, efficient and pleasant, and did a great job. They explained everything thoroughly. They were tidy and left the house as […]

  • Mr R Clist Liss, Hampshire

    They were prompt in arriving.  They were able to overcome a small problem with little fuss, and seemed technically very capable.

  • Dr Dxxxxx Rowlands Castle, Hampshire

    When I need help it is available (with a smile, inferred by the telephone conversation!)

  • Chris Holiday Guildford, Surrey

    Your technician was exceptionally pleasant and helpful – a credit to your company.

  • Mr P Bxxxxx Stubbington, Hampshire

    Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way […]

  • Mrs J Gxxxx Southampton, Hampshire

    Technician and office always pleasant.

  • Mr Lockton – Rowlands Castle, Hampshire

    Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.

  • Mrs J Kxxxxxx Farnham, Surrey

    Had to change pre-arranged appointment and office was very helpful.

  • Miss B********** Hedge End, Southampton

    The engineer is always polite and cheerful and takes care inside my house.  It is lovely to see the same engineer year after year.

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