Testimonials

At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.

Miss T Hxxxxx Churt, Surrey

Designer was quite thorough with information and very prompt quote. Engineer is excellent and we will gladly have him back here for maintenance or future issue.

Mrs P Wxxx Waterlooville, Hampshire

One employee was the one who liaised with me every time I rang, rather than being passed from pillar to post.

Mr D S Freezer Bognor Regis, West Sussex

Your people have been Helpful – Honest – Informative – Perfect, Thank you.

Andrew Smith & Son Alresford, Hampshire

Very neat, tidy and invisible – we hardly knew they were here. Very impressed.

Roger Harvey Berkshire

Customer service has always been good and a great deal of time and effort was put into sorting out the issues we had with the system when it was first installed.  We always found CIA to be a very reliable company and a company we would be more than happy to recommend.

Mrs Ann Nash Woking, Surrey

When I ring I speak to a real person who takes time to find my details and so can speak to me as an individual.  This personal contact is invaluable.

Mr D***** Hayling Island, Hampshire

Very Polite, cleared up any mess he made. Hardly knew he was in the house.

Simon Bradley, Dynasystems Ltd Southampton, Hampshire

Attentive and responsive. Got back to me with a quote in the time he said he would.

Alan Jones Newbury, Berkshire

We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.

Southern Water Various locations throughout the South

Thanks to the designer, project manager and all engineers whose work during this contract was carried out with efficiency, professionalism and care.

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  • Andrew Smith & Son Alresford, Hampshire

    Very neat, tidy and invisible – we hardly knew they were here. Very impressed.

  • Mrs J Kxxxxxx Farnham, Surrey

    Had to change pre-arranged appointment and office was very helpful.

  • Mr P A Forbes Portsmouth, Hampshire

    Nice young man, very polite and very helpful, also very tidy worker.

  • Mrs Nxxxx Westbourne, Hampshire

    Delightful and very helpful young man, and please can he come again!

  • Mr Johnstone, Priory School Southsea, Hampshire

    Another great job – Many thanks.

  • LSI Projects Ltd Woking, Surrey

    Both your system designer and your technician were very helpful and understanding, explaining all the necessary details.

  • Mrs Hulmes Andover, Hampshire

    Asked questions and checked we were happy – nothing too much trouble…and all with a positive approach and a smile!

  • Mrs Ann Nash Woking, Surrey

    When I ring I speak to a real person who takes time to find my details and so can speak to me as an individual.  This personal contact is invaluable.

  • Mr Lockton – Rowlands Castle, Hampshire

    Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.

  • Mrs N H***** Bournemouth, Dorset

    Engineer arrived on time and was very friendly, willing to take on board our comments regarding box location from the moment he arrived – He went through the system and demonstrated it several times.  He was thorough in his testing.  He took extra care to hide the cabling, swept up and even offered to vacuum!

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