At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Technician and office always pleasant.
When I ring I speak to a real person who takes time to find my details and so can speak to me as an individual. This personal contact is invaluable.
Attentive and responsive. Got back to me with a quote in the time he said he would.
The transition of ownership of the company was seamless for customers with commitments and prices maintained.
Had to change pre-arranged appointment and office was very helpful.
Have been with CIA for over 10 years now and they have never disappointed me. The system designer showed a great deal of professionalism and expertise as well as being personable.
CIA are easy to contact and their staff are helpful.
Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.
Pleasant engineer who provided an efficient service.
Another great job – Many thanks.
Your technician was exceptionally pleasant and helpful – a credit to your company.
Recommended by a family member so have not had anyone else to quote. Hard reputation to follow!
Engineer turned up on the date and time specified. Did a good job and left the house tidy. The alarm works. Job done!
Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!
Technician and office always pleasant.
Always very helpful and obliging. Always feel that things said will happen.
Very neat, tidy and invisible – we hardly knew they were here. Very impressed.
Engineer was polite, well groomed and very helpful. Even my husband who is partially sighted understood how to use the system. The engineer even used […]
Attentive and responsive. Got back to me with a quote in the time he said he would.
Your technician was exceptionally pleasant and helpful – a credit to your company
