At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Appointment change was easy – Engineer was very helpful – Good Service
Asked questions and checked we were happy – nothing too much trouble…and all with a positive approach and a smile!
Your staff are always pleasant, helpful and informative. It is also nice to have the same person every time to do the service.
Very pleasant engineers and very helpful. A pleasure to work with.
We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.
Always helpful with a swift service – would happily recommend to anyone interested in alarms.
Your technician was exceptionally pleasant and helpful – a credit to your company
Friendly, helpful and accommodating.
Had to change pre-arranged appointment and office was very helpful.
Always very helpful and obliging. Always feel that things said will happen.
All CIA staff seem to be friendly and keen to provide a good service.
Prompt, efficient service. Courteous and efficient technician.
Friendly, helpful and accommodating.
Very pleasant engineers and very helpful. A pleasure to work with.
Attentive and responsive. Got back to me with a quote in the time he said he would.
Always get good service and prices are competitive. Re-arranging appointments is easy and technicians always turn up as arranged.
Recommended by a family member so have not had anyone else to quote. Hard reputation to follow!
Had to change pre-arranged appointment and office was very helpful.
Your staff are always pleasant, helpful and informative. It is also nice to have the same person every time to do the service.
Always very helpful and obliging. Always feel that things said will happen.
