At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Attentive and responsive. Got back to me with a quote in the time he said he would.
Pleasant engineer who provided an efficient service.
Very happy with the work. Engineer is a credit to your company. My son is also looking to have an alarm fitted, and would like him to do that as well.
Asked questions and checked we were happy – nothing too much trouble…and all with a positive approach and a smile!
CIA is always there when you need them.
Engineer turned up on the date and time specified. Did a good job and left the house tidy. The alarm works. Job done!
One employee was the one who liaised with me every time I rang, rather than being passed from pillar to post.
Have been with CIA for over 10 years now and they have never disappointed me. The system designer showed a great deal of professionalism and expertise as well as being personable.
Prompt, efficient service. Courteous and efficient technician.
Always helpful, always proficient, efficient and effective.
Very neat, tidy and invisible – we hardly knew they were here. Very impressed.
One employee was the one who liaised with me every time I rang, rather than being passed from pillar to post.
Always very helpful and obliging. Always feel that things said will happen.
Designer was quite thorough with information and very prompt quote. Engineer is excellent and we will gladly have him back here for maintenance or future issue.
Always helpful with a swift service – would happily recommend to anyone interested in alarms.
We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.
Recommended by a family member so have not had anyone else to quote. Hard reputation to follow!
The service has always been excellent.
Quick response and very polite.
CIA is well run and the equipment installed is always first class.
