At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
When I need help it is available (with a smile, inferred by the telephone conversation!)
Always helpful, always proficient, efficient and effective.
Very pleasant engineers and very helpful. A pleasure to work with.
Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.
Very professional and kept us advised as to what they were doing.
Very neat, tidy and invisible – we hardly knew they were here. Very impressed.
We have used the security system for the last 17 years on a daily basis without one false alarm, very impressive…
Delightful and very helpful young man, and please can he come again!
Your technician was exceptionally pleasant and helpful – a credit to your company
All CIA staff seem to be friendly and keen to provide a good service
Engineer turned up on the date and time specified. Did a good job and left the house tidy. The alarm works. Job done!
CIA are easy to contact and their staff are helpful.
Always helpful, always proficient, efficient and effective.
Your technician was exceptionally pleasant and helpful – a credit to your company
CIA is well run and the equipment installed is always first class.
Always get good service and prices are competitive. Re-arranging appointments is easy and technicians always turn up as arranged.
Whenever there has been a problem, it has been sorted. Care is always taken and your men are very polite and pleasant. Thank you.
Very Polite, cleared up any mess he made. Hardly knew he was in the house.
Recommended by a family member so have not had anyone else to quote. Hard reputation to follow!
Friendly, helpful and accommodating.
