At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Very neat and tidy installation. Very considerate with young family. Professional and efficient service throughout the whole process.
Have been with CIA for over 10 years now and they have never disappointed me. The system designer showed a great deal of professionalism and expertise as well as being personable.
Polite and efficient engineer who treated us and our home with respect.
Pleasant engineer who provided an efficient service.
We always receive excellent service from CIA. We also appreciated the text reminder about the service appointment.
When I ring I speak to a real person who takes time to find my details and so can speak to me as an individual. This personal contact is invaluable.
Both the system designer and the install team were excellent. I am really pleased with the end result.
The engineer is always polite and cheerful and takes care inside my house. It is lovely to see the same engineer year after year.
Very Polite, cleared up any mess he made. Hardly knew he was in the house.
Delightful and very helpful young man, and please can he come again!
Thanks to the designer, project manager and all engineers whose work during this contract was carried out with efficiency, professionalism and care.
Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!
Good service, friendly staff.
Very polite. Returned when he said he would as didn’t have enough batteries.
Your technician was exceptionally pleasant and helpful – a credit to your company
Whilst considering a security system installation, we noticed alot of properties in the area that had CIA alarm boxes installed and when we asked some local people about them, we discovered that CIA was a local well established company that had a good reputation. We’re pleased that we chose CIA as they have proven this […]
The engineer is always polite and cheerful and takes care inside my house. It is lovely to see the same engineer year after year.
They were prompt in arriving. They were able to overcome a small problem with little fuss, and seemed technically very capable.
Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank […]
Very neat, tidy and invisible – we hardly knew they were here. Very impressed.
