At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
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The CIA technician was extremely courteous and knowledgeable, answering all my questions well.
Another great job – Many thanks.
Work carried out as requested and staff incredibly helpful as always.
CIA is well run and the equipment installed is always first class.
Absolutely perfect all the way through and Paul is brilliant as a service engineer.
Many years of continued support is testament to the good service you provide.
Thanks
Nice young man, very polite and very helpful, also very tidy worker.
Appointment change was easy – Engineer was very helpful – Good Service
Pleasant engineer who provided an efficient service.
When I need help it is available (with a smile, inferred by the telephone conversation!)
Good service, friendly staff.
The same technician has serviced our system several times. He knows us and he knows the system. Always helpful, friendly, cheerful and professional.
Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.
Very happy with the work. Engineer is a credit to your company. My son is also looking to have an alarm fitted, and would like him to do that as well.
Very pleasant engineers and very helpful. A pleasure to work with.
Another great job – Many thanks.
Very neat and tidy installation. Very considerate with young family. Professional and efficient service throughout the whole process.
Thanks to the designer, project manager and all engineers whose work during this contract was carried out with efficiency, professionalism and care.
Your staff are always pleasant, helpful and informative. It is also nice to have the same person every time to do the service.
Both your system designer and your technician were very helpful and understanding, explaining all the necessary details.
The transition of ownership of the company was seamless for customers with commitments and prices maintained.
