At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Very happy with the work. Engineer is a credit to your company. My son is also looking to have an alarm fitted, and would like him to do that as well.
The service has always been excellent.
Your people have been Helpful – Honest – Informative – Perfect, Thank you.
Engineer was polite, well groomed and very helpful. Even my husband who is partially sighted understood how to use the system. The engineer even used the vacuum cleaner.
Pleasant engineer who provided an efficient service.
Prompt, efficient service. Courteous and efficient technician.
The engineer is always polite and cheerful and takes care inside my house. It is lovely to see the same engineer year after year.
Another great job – Many thanks.
Very Polite, cleared up any mess he made. Hardly knew he was in the house.
Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!
Work carried out as requested and staff incredibly helpful as always.
Polite and efficient engineer who treated us and our home with respect.
The engineers were excellent, hard-working, efficient and pleasant, and did a great job. They explained everything thoroughly. They were tidy and left the house as […]
Your technician was exceptionally pleasant and helpful – a credit to your company.
Customer service has always been good and a great deal of time and effort was put into sorting out the issues we had with the […]
The service we receive is excellent and always has been.
CIA is always there when you need them.
Engineer was polite, well groomed and very helpful. Even my husband who is partially sighted understood how to use the system. The engineer even used […]
Attentive and responsive. Got back to me with a quote in the time he said he would.
Had to change pre-arranged appointment and office was very helpful.
