At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
They were prompt in arriving. They were able to overcome a small problem with little fuss, and seemed technically very capable.
Your staff are always pleasant, helpful and informative. It is also nice to have the same person every time to do the service.
Prompt, efficient service. Courteous and efficient technician.
Your people have been Helpful – Honest – Informative – Perfect, Thank you.
Local company with a good reputation and we have been very impressed so far – thank you.
Both your system designer and your technician were very helpful and understanding, explaining all the necessary details.
Very polite. Returned when he said he would as didn’t have enough batteries.
Your technician provided a first class service and we would have no hesitation in recommending your company. Excellent. Thank You.
Always very helpful and obliging. Always feel that things said will happen.
Attentive and responsive. Got back to me with a quote in the time he said he would.
The engineers were excellent, hard-working, efficient and pleasant, and did a great job. They explained everything thoroughly. They were tidy and left the house as they found it.
CIA is always there when you need them.
Customer service has always been good and a great deal of time and effort was put into sorting out the issues we had with the system when it was first installed. We always found CIA to be a very reliable company and a company we would be more than happy to recommend.
Any problems were sorted out. Very helpful, friendly technician who didn’t complain when my toddler wanted to help.
Technician and office always pleasant.
Your technician was exceptionally pleasant and helpful – a credit to your company.
Pleasant engineer who provided an efficient service.
Good service, friendly staff.
All people I encountered were a credit to CIA.
Very Polite, cleared up any mess he made. Hardly knew he was in the house.
