CIA’s Standards, Legislation and Policy Section

This section is designed to help visitors navigate to information on the current British and European Standards, legislation that affects the security industry and CIA’s proof of compliance to these standards.

British and European Standards, Legislation and Policy

Our in-house Quality Management System (QMS) fully complies with ISO9001:2008 (this is the latest Standard of the ISO9000 series and supersedes BS5750) and is endorsed by the NSI.

For more information of our various compliance documents, follow the links below.

View the British and European standards we work to

View scanned copies of our certificates & policies

View our insurance liability

Read about various security and business accreditations we have received

  • Mrs Hulmes Andover, Hampshire

    Asked questions and checked we were happy – nothing too much trouble…and all with a positive approach and a smile!

  • Mrs ****** Chichester, West Sussex

    Recommended by a family member so have not had anyone else to quote.  Hard reputation to follow!

  • Mr T xxxxxxx Portsmouth, Hampshire

    The service we receive is excellent and always has been.

  • J M Sewell Chichester, West Sussex

    CIA is well run and the equipment installed is always first class.

  • Mrs J Kxxxxxx Farnham, Surrey

    Had to change pre-arranged appointment and office was very helpful.

  • Mr P Bxxxxx Stubbington, Hampshire

    Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank […]

  • Mr A Jarrett Denmead, Hampshire

    Very professional and kept us advised as to what they were doing.

  • Alan Sharp Reading, Berkshire

    Pleasant engineer who provided an efficient service.

  • Chris Holliday Guildford, Surrey

    Your technician was exceptionally pleasant and helpful – a credit to your company

  • Mr L********* Rowlands Castle, Hampshire

    CIA are easy to contact and their staff are helpful.

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