Galaxy User Guide Videos

We made these Honeywell Galaxy intruder alarm system user guide videos for customers and none-customers alike.  They’re extremely easy to follow and cover most of the functionality you’re likely to need with your system.

How to set and unset with a code

This is the simplest video in the CIA Galaxy user guide video series showing quite simply how to set and unset a Galaxy intruder alarm system with a code.

How to set and unset with a proximity tag

This video shows how to set and unset a Galaxy intruder alarm system with a proximity key tag. A proximity key tag is a small inexpensive device that can programmed to replace the need to enter a PIN to turn set or unset a Galaxy alarm system. Each user can have a tag unique to their usercode. Tags can easily be added by a user with the systems master code.

 

How to omit a zone

This video shows you how to temporarily omit a zone (or several zones) when setting a Galaxy intruder alarm system – meaning: the device(s) will become inactive and will not cause an alarm condition if triggered, ONLY for the duration of this set. NB: Next time the alarm is set, the user will have to repeat this process if wishing to omit the zone again.

How to add a usercode / change an alarm code

This video shows the steps involved in adding a usercode to your system. It’s well worth introducing a new code for each person who uses the system (and adding a name for the user – we’ve a video to help you do this too). This way different users can choose a unique PIN that they find easy to remember.

 

Click to read transcript

How to add a name to a usercode

This video shows the steps involved in adding a name to a usercode. By adding a name to a usercode for each person who uses the system, checking the log of the systems activity becomes more meaningful and there can be no discrepancies regarding accidental activations, etc.

 

Click to read transcript

How to add a tag to a usercode

This video will demonstrate how to add a proximity key tag to a usercode on a Galaxy G3, Galaxy Flex or Galaxy Dimensions control panel. NB: The Galaxy Classic (models 8/18/60/128/500/504/512) and the G2 panels operation is the same but the wording in the menus is slightly different.

 

Click to read transcript

How to view the events log

This video shows how to scroll through the systems events log and what it can tell you.

 

How to re-programme time and date

Due to leap years, or over an extended period of time, a Galaxy system’s time or date may be displaying incorrectly. This video shows how to change your systems time or date.

 

  • Mrs J Gxxxx Southampton, Hampshire

    Technician and office always pleasant.

  • Mrs J Baldwin Portsmouth, Hampshire

    Service always top class, engineers polite and cheerful.

  • Alan & Gwen Waters Fareham, Hampshire

    Always helpful with a swift service – would happily recommend to anyone interested in alarms.

  • Mr T xxxxxxx Portsmouth, Hampshire

    The service we receive is excellent and always has been.

  • Mr A Price, Price Motors Waterlooville, Hampshire

    All people I encountered were a credit to CIA.

  • Mr L********* Rowlands Castle, Hampshire

    CIA are easy to contact and their staff are helpful.

  • Mrs Wxxxxxxxx Locks Heath, Hampshire

    Very happy with the work. Engineer is a credit to your company. My son is also looking to have an alarm fitted, and would like him to do that as well.

  • Mr R Clist Liss, Hampshire

    They were prompt in arriving.  They were able to overcome a small problem with little fuss, and seemed technically very capable.

  • Mr-P-Lxxxx-Guildford

    Work carried out as requested and staff incredibly helpful as always.

  • Mrs E Mxxxxx Havant, Hampshire

    Engineer was polite, well groomed and very helpful. Even my husband who is partially sighted understood how to use the system. The engineer even used the vacuum cleaner.

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