Welcome to your new home/lock change offer T&Cs
- One lock cylinder will be replaced using a standard range product. If cylinder operated locks are not in place, CIA will change or replace the key operation of one mortice lock at our discretion.
- Two keys will be provided for the new lock. Extra keys will incur an additional charge and may not be available at the time of installation.
- This offer is restricted to the address on CIA’s house warming card and is available to domestic (non-business) customers only.
- It is valid for one calendar month from date of postmark on the house warming card.
- This offer has no cash equivalent value, is non-transferable and may be withdrawn at any time.
- This offer excludes replacement of a faulty lock or the replacement ofa lock without a functioning key. (The key must be available to our Locksmith).
- If the original lockis of a high security, restricted or specialist nature and it is impractical to replace it from our standard range, CIA will advise regarding any additional charges that may be applicable.
- We will advise you of the cost of any additional charges related to the lock replacement prior to commencing any work and will only proceed with the installation with your agreement.
- All additional charges will be payable at the time of supply of goods or services.
- You must notify CIA at the outset of any conditions or requirements specified by your insurance company.
- CIA cannot accept liability for risks not covered or for losses incurred for failure to meet insurance conditions or requirements.
- Lock replacement is no substitute for insurance cover and you are advised to contact your insurance company to ensure you are adequately covered for any risks involved.
- We will offer you advice about other locks and the physical security of the property in general but you are under no obligation to purchase.
