CIA’s Standards, Legislation and Policy Section

This section is designed to help visitors navigate to information on the current British and European Standards, legislation that affects the security industry and CIA’s proof of compliance to these standards.

British and European Standards, Legislation and Policy

Our in-house Quality Management System (QMS) fully complies with ISO9001:2008 (this is the latest Standard of the ISO9000 series and supersedes BS5750) and is endorsed by the NSI.

For more information of our various compliance documents, follow the links below.

View the British and European standards we work to

View scanned copies of our certificates & policies

View our insurance liability

Read about various security and business accreditations we have received

  • Southern Water Various locations throughout the South

    Thanks to the designer, project manager and all engineers whose work during this contract was carried out with efficiency, professionalism and care.

  • Paul Moody Chichester, West Sussex

    Both the system designer and the install team were excellent. I am really pleased with the end result.

  • Mr A Jarrett Denmead, Hampshire

    Very professional and kept us advised as to what they were doing.

  • Mr A***** Clanfield, Hampshire

    Local company with a good reputation and we have been very impressed so far – thank you.

  • Mr T xxxxxxx Portsmouth, Hampshire

    The service we receive is excellent and always has been.

  • Mr S R xxxxxx

    Absolutely perfect all the way through and Paul is brilliant as a service engineer. Many years of continued support is testament to the good service you provide. Thanks

  • Mr P Mxxxxx Titchfield, Hampshire

    All CIA staff seem to be friendly and keen to provide a good service

  • Mrs Hulmes Andover, Hampshire

    Asked questions and checked we were happy – nothing too much trouble…and all with a positive approach and a smile!

  • Mrs N H***** Bournemouth, Dorset

    Engineer arrived on time and was very friendly, willing to take on board our comments regarding box location from the moment he arrived – He went through the system and demonstrated it several times.  He was thorough in his testing.  He took extra care to hide the cabling, swept up and even offered to vacuum!

  • Mr D Gxxxxx Cosham, Hampshire

    Friendly, helpful and accommodating.

View More