At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Chichester University Case Study CLICK HERE
Oratory School Case Study CLICK HERE
The service has always been excellent.
Another great job – Many thanks.
The engineers were excellent, hard-working, efficient and pleasant, and did a great job. They explained everything thoroughly. They were tidy and left the house as they found it.
Nice young man, very polite and very helpful, also very tidy worker.
CIA is always there when you need them.
Absolutely perfect all the way through and Paul is brilliant as a service engineer.
Many years of continued support is testament to the good service you provide.
Thanks
Very professional and kept us advised as to what they were doing.
Appointment change was easy – Engineer was very helpful – Good Service
Always helpful with a swift service – would happily recommend to anyone interested in alarms.
Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.
Work carried out as requested and staff incredibly helpful as always.
Both the system designer and the install team were excellent. I am really pleased with the end result.
Delightful and very helpful young man, and please can he come again!
Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!
…a perfect example of first class customer service. Gareth & Chris went the extra mile to install the system as we wanted it – not as might have been easiest, and were always polite and considerate… As always, it’s the people that matter – very pleased.
Another great job – Many thanks.
Your staff are always pleasant, helpful and informative. It is also nice to have the same person every time to do the service.
The CIA technician was extremely courteous and knowledgeable, answering all my questions well.
Friendly, helpful and accommodating.
Very pleasant engineers and very helpful. A pleasure to work with.
