Mr L********* Rowlands Castle, Hampshire
CIA are easy to contact and their staff are helpful.
At CIA, excellent customer service has always been our focus and we are very proud of the training our staff receive through our Panda Customer Service Programme and the positive customer feedback we receive as a result – so proud in fact – we decided to publish some of it.
Chichester University Case Study CLICK HERE
Oratory School Case Study CLICK HERE
CIA are easy to contact and their staff are helpful.
The technician was helpful and explained what he was doing, making me feel at ease about the service visit and even showed me new features that we can use.
Customer service has always been good and a great deal of time and effort was put into sorting out the issues we had with the system when it was first installed. We always found CIA to be a very reliable company and a company we would be more than happy to recommend.
Prompt service, helpful technicians, no attempt to sell us a ‘modernised’ alarm system.
Your staff are always pleasant, helpful and informative. It is also nice to have the same person every time to do the service.
Recommended by a family member so have not had anyone else to quote. Hard reputation to follow!
Whilst considering a security system installation, we noticed alot of properties in the area that had CIA alarm boxes installed and when we asked some local people about them, we discovered that CIA was a local well established company that had a good reputation. We’re pleased that we chose CIA as they have proven this to be very true.
Excellent explanation of system options and how to use it. Nothing was too much effort. Engineer took his time to think about the best way to overcome problems that were not apparent at the time of survey. He made suggestions as to the best way to overcome them. Everything was done and cleaned up. Thank you very much.
Designer was quite thorough with information and very prompt quote. Engineer is excellent and we will gladly have him back here for maintenance or future issue.
The engineers were excellent, hard-working, efficient and pleasant, and did a great job. They explained everything thoroughly. They were tidy and left the house as they found it.
CIA is well run and the equipment installed is always first class.
Whilst considering a security system installation, we noticed alot of properties in the area that had CIA alarm boxes installed and when we asked some local people about them, we discovered that CIA was a local well established company that had a good reputation. We’re pleased that we chose CIA as they have proven this […]
Very pleasant engineers and very helpful. A pleasure to work with.
Pleasant engineer who provided an efficient service.
Your technician provided a first class service and we would have no hesitation in recommending your company. Excellent. Thank You.
Both the system designer and the install team were excellent. I am really pleased with the end result.
When I need help it is available (with a smile, inferred by the telephone conversation!)
Very Polite, cleared up any mess he made. Hardly knew he was in the house.
CIA is always there when you need them.
Had CIA at previous address and were so impressed with the level of service, we had one installed at our new address!